Retaining customers has always been a challenge, but now the stakes are even higher. Companies around the world are facing a wake-up call: customer attrition...
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The next chapter
News, views, insights and data from the experts in what's next.
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Latest thinking
Automated retention flows are not just intelligent. They are strategic
Why the Adobe Workfront-Marketo connection is changing the game for customer loyalty Customer retention has never mattered more – or been more misunderstood. Despite all...
Agentforce: AI agents for customer retention
Agentforce: AI Agents that raise the bar for customer retention You can feel it when a customer starts to drift. Responses slow down. Service requests...
How data intelligence turns churn into loyalty
Customer churn represents one of the most critical challenges facing businesses today. Understanding what drives customers to leave and implementing effective retention strategies can mean...
The churn risk you cannot see In B2B, the biggest churn risk is often invisible. It happens when one or more stakeholders in the buying...
Read moreThe Future of Marketing Automation with AI and Adobe Marketo Engage
Moving beyond the basics Adobe Marketo Engage has been a staple in the marketing automation world for over a decade and in that time, it’s...
How AI is Shaping Marketing Compliance | Webinar
Wyatt Bales, Chief Customer Officer at Bluprintx, recently joined IntelligenceBank for a webinar, “How AI is Shaping Marketing Compliance”, to share his perspective on how...
Bespoke Work Management for the University of Leicester
Streamlining creative operations at the University of Leicester through bespoke Work Management implementation The University of Leicester is a leading research-intensive university based in Leicester,...
Why language, empathy and soft skills are the next frontier in Salesforce & AI Consulting
Skie, now a Bluprintx company, Co-Founder and Managing Director, Adam Troughear There’s no denying we’re in a new era of enterprise technology. Salesforce’s latest Artificial...
Brainpool AI and Bluprintx Forge Global Partnership to Revolutionize Customer Experience with Responsible AI-Driven Transformation
Combining 800+ AI Experts and Proven Digital Strategy to Accelerate Revenue, Personalization, and Operational Efficiency for Marketing, Sales, and Service Teams. London, United Kingdom, 10...
Bluprintx adds Skie to portfolio in ongoing expansion
Bluprintx, the strategic digital transformation consultancy backed by Palatine Private Equity, has acquired Australian Salesforce specialist Skie, in a move that significantly strengthens its global...
Infrequently Asked Questions
A collection of the queries that rarely (if ever) come up, but probably should.
What’s next is always evolving and often unexpected. But what should stay at the heart of it is the human experience. We know technology, and we know that the most important thing about it is the human outcomes it can achieve. What’s the point of advancement if it’s not to ease lives and provide delightful experiences for actual human beings?
We know how businesses work in real life. When we say ‘what we advise, we implement’, we mean it. We’re in the trenches with you, making sure your next big ambition becomes reality. While consultants love to talk in straight lines and linear journeys, we are well aware it’s never that simple. There’s always mess, there’s always complication and there are always moving parts. What we’re good at is finding the intersections and inflection points from which your business can move to what’s next.
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X = everything. And we did that long before Elon did. Whatever your next ambition, we’ll blueprint your path to it, and guide you on the journey there.
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