Insights
Bluprintx provided See Tickets with a scalable microservices solution, extending its ticketing platform and enabling greater flexibility and performance. The solution involved utilizing Node.js for the backend and a combination of React and Angular for the frontend, ensuring seamless integration with the existing .NET platform. This architecture was designed to support See Tickets’ rapidly growing business while maintaining the performance needed for high-traffic events and large-scale festivals.
The process began with a thorough discovery phase, where Bluprintx worked closely with See Tickets to gain a deep understanding of its unique business needs and objectives. By securing executive buy-in early and maintaining open lines of communication throughout, Bluprintx ensured alignment with the company’s strategic direction at every stage of the project.
Through the discovery process, Bluprintx identified the need for a suite of iOS mobile box office applications. These applications, now in use at festivals and concerts, allow for real-time data collection and reporting, which significantly enhances event management and crowd control capabilities.
The phased approach to development played a critical role in the project’s success. By prioritizing and implementing the most essential features first, Bluprintx was able to deliver immediate value with continued support and iterative enhancements following. Regular touchpoints and a custom support hub, featuring tailored resources and documentation, helped facilitate smooth adoption and ensured long-term stability of the platform.
See Tickets is now equipped with a modern, scalable ticketing and insights platform that will support future growth and improve experiences even at its largest events.