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Advanced Mobile and API Solutions to Scale Ticketing for See Tickets

Enhanced ticketing operations and real-time event management support sustainable growth.

See Tickets US, a subsidiary of Vivendi SA, is a global leader in ticketing solutions for concerts, events, and festivals. Facing rapid growth in the U.S., the company sought to enhance its platform, mobile apps, and API structure.

See Tickets partnered with ITG Commerce (now part of Bluprintx) to develop a microservices solution with a staff augmentation to support rollout. The implementation used Node.js for the backend and React and Angular for the frontend, extending See Tickets’ legacy .NET platform. Bluprintx created iOS mobile box office apps to improve crowd control and check-ins during events.

With a focus on scalability and support, Bluprintx continues to enhance the platform with ongoing development and around-the-clock support.


Results

  • Scalable microservices architecture.
  • Improved backend with Node.js.
  • Enhanced frontend with React & Angular.
  • Real-time mobile app for events.
  • Streamlined crowd control and check-ins.
  • Ongoing support for platform stability.

Highlights

  • Scalable architecture – Microservices improved performance and flexibility for events of all sizes, providing See Tickets with seamless scaling opportunities.
  • Mobile innovation – An advanced iOS app enhanced event crowd control and check-ins, delivering smoother customer experiences.
  • Seamless integration – React and Angular optimized frontend performance, streamlining data and insight handover.
  • Backend upgrade – Node.js improved site stability and efficiency, reducing the risk of downtime or maintenance.
  • Real-time data – Event teams gained real-time insights for better management, enabling See Tickets to make data-driven decisions that drove further growth.

Insights

Bluprintx provided See Tickets with a scalable microservices solution, extending its ticketing platform and enabling greater flexibility and performance. The solution involved utilizing Node.js for the backend and a combination of React and Angular for the frontend, ensuring seamless integration with the existing .NET platform. This architecture was designed to support See Tickets’ rapidly growing business while maintaining the performance needed for high-traffic events and large-scale festivals.

The process began with a thorough discovery phase, where Bluprintx worked closely with See Tickets to gain a deep understanding of its unique business needs and objectives. By securing executive buy-in early and maintaining open lines of communication throughout, Bluprintx ensured alignment with the company’s strategic direction at every stage of the project.

Through the discovery process, Bluprintx identified the need for a suite of iOS mobile box office applications. These applications, now in use at festivals and concerts, allow for real-time data collection and reporting, which significantly enhances event management and crowd control capabilities.

The phased approach to development played a critical role in the project’s success. By prioritizing and implementing the most essential features first, Bluprintx was able to deliver immediate value with continued support and iterative enhancements following. Regular touchpoints and a custom support hub, featuring tailored resources and documentation, helped facilitate smooth adoption and ensured long-term stability of the platform.

See Tickets is now equipped with a modern, scalable ticketing and insights platform that will support future growth and improve experiences even at its largest events.