By Tammy Begley, Director of Marketing Automation & Experience At Dreamforce 2025, Salesforce reaffirmed the message we heard earlier this year at Connections 2025 and...
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The next chapter
News, views, insights and data from the experts in what's next.
Insights
Latest thinking
The Commons Scales Member Experience with Bluprintx and Salesforce
Industry: Property & Real Estate Services: Implementation, Strategy, Integrations Project Summary: Scaling co-working through a people-centered digital experience. The Commons is a growing ecosystem...
Yamaha Reimagines Customer Experience with Bluprintx and Salesforce Experience Cloud
Technology Implemented: Salesforce Experience Cloud (formerly Community Cloud) Industry: Commerce, Sports & Entertainment Capabilities Delivered: Implementation, Integration Yamaha Music Australia had a clear vision: to...
Boost Fan & Member Engagement with Salesforce & Blackthorn
Looking to boost your fan and member engagement at a sports club or association? On a rainy Sydney morning, Wednesday, Nov 29, 2023, Skie, Blackthorn and Salesforce hosted a...
By Daniel Coombridge, Sales Director APAC The Noise, the Signal, and the Shift Dreamforce 2025 was on another scale. Over 1,200 sessions, packed keynotes, and...
Read moreWhat Is Agentforce?
Salesforce launched Agentforce in 2024 to unify its enterprise AI capabilities into a single operational layer. Built on Einstein AI, Agentforce moves beyond assistive predictions,...
How Salesforce Agentforce Works in Enterprise Environments
Salesforce Agentforce is usually presented through slick demos where agents answer questions or perform basic tasks with little effort. These demonstrations can be useful, but...
Retention isn’t a KPI. It’s a leadership strategy
Retaining customers has always been a challenge, but now the stakes are even higher. Companies around the world are facing a wake-up call: customer attrition...
Your AI is Waiting: Making Data the Catalyst for AI Success
By Lucy Alligan, Global Director of Marketing at Bluprintx Most leadership teams believe they have a solid data strategy – until they need to make...
Commerce Optimization: A Strategic Tool for Growth and Margin
By Thomas Bianco, Commerce Sales Director, Bluprintx Seventy-five percent of ecommerce shopping carts are abandoned every year. That equates to $18 billion in lost revenue...
Cutting Complexity in the Content Supply Chain
By Carly Schrager, Head of North America Engagements, Bluprintx A global enterprise we worked with had the right platforms in place. Adobe Workfront managed projects,...
Infrequently Asked Questions
A collection of the queries that rarely (if ever) come up, but probably should.
What’s next is always evolving and often unexpected. But what should stay at the heart of it is the human experience. We know technology, and we know that the most important thing about it is the human outcomes it can achieve. What’s the point of advancement if it’s not to ease lives and provide delightful experiences for actual human beings?
We know how businesses work in real life. When we say ‘what we advise, we implement’, we mean it. We’re in the trenches with you, making sure your next big ambition becomes reality. While consultants love to talk in straight lines and linear journeys, we are well aware it’s never that simple. There’s always mess, there’s always complication and there are always moving parts. What we’re good at is finding the intersections and inflection points from which your business can move to what’s next.
With strategic hubs across three continents (and passports to boot!) we’ll meet wherever works for you.
X = everything. And we did that long before Elon did. Whatever your next ambition, we’ll blueprint your path to it, and guide you on the journey there.
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