By Tammy Begley, Director of Marketing Automation & Experience At Dreamforce 2025, Salesforce reaffirmed the message we heard earlier this year at Connections 2025 and...
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The next chapter
News, views, insights and data from the experts in what's next.
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Latest thinking
The Commons Scales Member Experience with Bluprintx and Salesforce
Industry: Property & Real Estate Services: Implementation, Strategy, Integrations Project Summary: Scaling co-working through a people-centered digital experience. The Commons is a growing ecosystem...
Yamaha Reimagines Customer Experience with Bluprintx and Salesforce Experience Cloud
Technology Implemented: Salesforce Experience Cloud (formerly Community Cloud) Industry: Commerce, Sports & Entertainment Capabilities Delivered: Implementation, Integration Yamaha Music Australia had a clear vision: to...
Boost Fan & Member Engagement with Salesforce & Blackthorn
Looking to boost your fan and member engagement at a sports club or association? On a rainy Sydney morning, Wednesday, Nov 29, 2023, Skie, Blackthorn and Salesforce hosted a...
Retaining customers has always been a challenge, but now the stakes are even higher. Companies around the world are facing a wake-up call: customer attrition...
Read moreYour AI is Waiting: Making Data the Catalyst for AI Success
By Lucy Alligan, Global Director of Marketing at Bluprintx Most leadership teams believe they have a solid data strategy – until they need to make...
Commerce Optimization: A Strategic Tool for Growth and Margin
By Thomas Bianco, Commerce Sales Director, Bluprintx Seventy-five percent of ecommerce shopping carts are abandoned every year. That equates to $18 billion in lost revenue...
Cutting Complexity in the Content Supply Chain
By Carly Schrager, Head of North America Engagements, Bluprintx A global enterprise we worked with had the right platforms in place. Adobe Workfront managed projects,...
Growth at Speed Requires Cutting Complexity
By Mark Pearson, Global Strategy and AI Capability Lead, Bluprintx Speed is the new growth currency. In today’s hyper-competitive market, the ability to move fast,...
Salesforce Retiring Profiles: A Guide to Good Practices
Salesforce has announced that it will be retiring permissions on profiles in the Spring ’26 release. This means that all permissions will be managed through...
Automated retention flows are not just intelligent. They are strategic
Why the Adobe Workfront-Marketo connection is changing the game for customer loyalty Customer retention has never mattered more – or been more misunderstood. Despite all...
Infrequently Asked Questions
A collection of the queries that rarely (if ever) come up, but probably should.
What’s next is always evolving and often unexpected. But what should stay at the heart of it is the human experience. We know technology, and we know that the most important thing about it is the human outcomes it can achieve. What’s the point of advancement if it’s not to ease lives and provide delightful experiences for actual human beings?
We know how businesses work in real life. When we say ‘what we advise, we implement’, we mean it. We’re in the trenches with you, making sure your next big ambition becomes reality. While consultants love to talk in straight lines and linear journeys, we are well aware it’s never that simple. There’s always mess, there’s always complication and there are always moving parts. What we’re good at is finding the intersections and inflection points from which your business can move to what’s next.
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X = everything. And we did that long before Elon did. Whatever your next ambition, we’ll blueprint your path to it, and guide you on the journey there.
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