How we help

Practical help across your front office, built on Salesforce and AI agents, with your lawyers keeping every judgement call.

Intake Answer every enquiry, sign more files
AI agents triage claims, check eligibility and book appointments across web and phone, including outside business hours.
Marketing Know which channels bring in cases
Track every enquiry through to a signed client and see your real cost per case by channel.
Client service Clients updated, lawyers freed up
Proactive updates by SMS, email and phone, so fewer "where's my claim" calls and no extra admin.

Proof from the legal sector

Law firms are core to our work, not a new direction. We have supported more than 10 Australian firms, and personal injury and compensation is where our work is most developed.

Legal sector · Client story

A leading national plaintiff and class action law firm

Salesforce CRM, telephony and AI agents

We delivered Salesforce CRM, telephony integration and AI agents that triage claims, check eligibility and book appointments across web and phone, including outside business hours. We also support the firm's marketing, including class action communications.

Paul Dobinson, Strategic Account Executive APAC, Bluprintx
Bluprintx · Your contact

Paul Dobinson

Strategic Account Executive, APAC

Book time with Paul for an intro chat before the conference, or 15 minutes with our team at ALA Queensland. He will bring our legal sector team and a live AI agent demo.

Sound familiar?

Running a personal injury practice means doing two jobs at once: fighting for clients and keeping every one of them informed, reassured and on track. The second job is where the hours disappear.

01

"Where's my claim up to?"

The same question, by phone and email, from every client, every week.

02

Enquiries after 5pm go to voicemail

And by morning, the client has called another firm.

03

Triage eats lawyer time

Hours spent checking eligibility on enquiries that were never viable.

04

Marketing spend, but which clients signed?

Enquiries are easy to count. Signed, viable claims are not.

05

Updates depend on who remembers

Clients hear from you when someone has time, not when something changes.

06

Every word is a risk

Client communication has to be accurate, compliant and on the record.

Trusted with privileged work.

Your data stays yours. It lives in your own Salesforce environment, under your permissions.

Lawyers stay in control. Agents handle admin, never legal advice or judgement.

Every message on the record. A full audit trail of what was sent, when and to whom. Responsible AI by design, with governed agents and the Salesforce trust layer.

Who it's for

Partners and principals

Practice managers and COOs

CIOs and technology leads

Marketing and client intake leaders

The conference

Meet us at ALA Queensland

Find us at the ALA Queensland Conference at the Sheraton Grand Mirage, 11 to 13 February. See an AI agent triage a claim and book an appointment, live.

Sheraton Grand Mirage, Main Beach, Gold Coast QLD

Thursday 11 to Saturday 13 February 2027

Live demo: an AI agent triaging a claim and booking an appointment

Stand number to be confirmed

Let's look at your client journey together.

A 45-minute Claimant Experience Review with our legal sector team and Salesforce. We map one matter type from first enquiry to settled claim and show you where the time goes. No obligation, no slides.

Book your review