Book time with us
Meet Paul Dobinson, Strategic Account Executive, APAC.
How we help
Practical help across your front office, built on Salesforce and AI agents, with your lawyers keeping every judgement call.
Proof from the legal sector
Law firms are core to our work, not a new direction. We have supported more than 10 Australian firms, and personal injury and compensation is where our work is most developed.
A leading national plaintiff and class action law firm
We delivered Salesforce CRM, telephony integration and AI agents that triage claims, check eligibility and book appointments across web and phone, including outside business hours. We also support the firm's marketing, including class action communications.

Paul Dobinson
Book time with Paul for an intro chat before the conference, or 15 minutes with our team at ALA Queensland. He will bring our legal sector team and a live AI agent demo.
Sound familiar?
Running a personal injury practice means doing two jobs at once: fighting for clients and keeping every one of them informed, reassured and on track. The second job is where the hours disappear.
"Where's my claim up to?"
The same question, by phone and email, from every client, every week.
Enquiries after 5pm go to voicemail
And by morning, the client has called another firm.
Triage eats lawyer time
Hours spent checking eligibility on enquiries that were never viable.
Marketing spend, but which clients signed?
Enquiries are easy to count. Signed, viable claims are not.
Updates depend on who remembers
Clients hear from you when someone has time, not when something changes.
Every word is a risk
Client communication has to be accurate, compliant and on the record.
Trusted with privileged work.
Your data stays yours. It lives in your own Salesforce environment, under your permissions.
Lawyers stay in control. Agents handle admin, never legal advice or judgement.
Every message on the record. A full audit trail of what was sent, when and to whom. Responsible AI by design, with governed agents and the Salesforce trust layer.
Who it's for
Partners and principals
Practice managers and COOs
CIOs and technology leads
Marketing and client intake leaders

The conference
Meet us at ALA Queensland
Find us at the ALA Queensland Conference at the Sheraton Grand Mirage, 11 to 13 February. See an AI agent triage a claim and book an appointment, live.
Sheraton Grand Mirage, Main Beach, Gold Coast QLD
Thursday 11 to Saturday 13 February 2027
Live demo: an AI agent triaging a claim and booking an appointment
Stand number to be confirmed
Let's look at your client journey together.
A 45-minute Claimant Experience Review with our legal sector team and Salesforce. We map one matter type from first enquiry to settled claim and show you where the time goes. No obligation, no slides.
Book your review